VoIP (Voice over Internet Protocol) provides the ability to make and receive calls digitally over an internet connection. Calls between VoIP and the analogue network are made possible by equipment (such as Media Gateways) creating connections between them.
A suite of helpful apps and software
UK-wide support and installation
Benefits of VoIP for Business
VoIP is a popular choice for both large and small businesses because it allows users to join calls from multiple devices – such as smartphones and business phones. VoIP is also extremely scalable, meaning you can add lines to the service very easily. VoIP calling can reduce call charges, especially if long-distance or international calls take place regularly within your business, and can provide a number of new communication features, while also requiring less manual maintenance.
How does VoIP work?
To use VoIP, you still simply dial the number you wish to call as you would with a traditional phone. The VoIP system provided by Ripple Comms is hosted, meaning the PBX element is held in a secure data centre. The key difference compared to a traditional desk phone is how your phone calls travel across the network; with VoIP this is done via an Internet connection instead of the traditional Public Switched Telephone Network (PSTN). VoIP phones will often have a greater array of functionality than their traditional counterparts, such as HiHi2’s video capability.
Switching to VoIP
We’ll make the changeover to your new phone system a smooth process; taking your business needs into consideration, we’ll meet with you to talk these through. There are no fixed costs or set prices for a VoIP phone system from us.
Once you are happy, our two-stage installation process begins. Our highly trained engineers will visit your office, initially installing the new phone system alongside your old one and providing training on your new phones and software. We will switch over your existing services and set-up any new ones.
Once the changeover is complete and services provisioned, the second stage of the installation takes place. Your Customer Project Partner will be on hand to keep you updated and answer any questions you may have.
A state of the
Video Functionality with VoIP
Video services are available using VoIP, allowing for face-to-face communication with colleagues, customers, and prospects. HiHi2 features video calling as standard, along with video-based support from our UK-based team.
VoIP services, especially those that are cloud-based, have access to a wide range of additional services including Call Recording and On-Hold Marketing. These are available as Phone System Options with Ripple Comms, improving how you do business.
Benefit your business, with no upfront costs
You’ll receive a fantastic new telephone system for your business, but without having to pay anything upfront. What’s more, we’ll be supporting you from the UK.
Business Improving Software
Phone System Support