We had Dexter Francis come and install our new HiHi today. He was very patient and helpful in answering all our questions and talking us through the next steps of the process. Tidying up after himself too, bonus.read more
Kieren Biltcliffe- It was a pleasure working with Kieren today, He has been incredibly helpful in installing the systems as well as answering all our questions. He enjoys what he does and this is clear by the way he gets the job done. We have been provided with wonderful services today. A real asset to the team :)read more
Matt March came to install our phones over the past couple days, and it was a delight to have him. Matt was helpful & punctual when it came to the installation. Look forward to our phones going live.read more
Luke Perry our engineer this morning arrived and introduced himself, he has been very present and efficient. He explained things fully and made sure we all understood how to use the phones. He is a credit to your company.read more
Luke Perry completed our installation in 2 visits. Both times he was courteous and knowledgeable and gave us full training on the system and software.We are very happy with our installation. Patient Transport (UK) Ltdread more
Kieren Biltcliffe arrived on site today to install the phones allowed us time to clear desks to carry out checks on route and hubs. He also spent time with staff to go though how to use the system and answered any questions that we have so far. Very friendly and approachable.read more
Matt March was sent to us as our engineer when we were having problems with our new phone system. Matt was able to sort out the issues immediately and when we came to finally commission our new phone system Matt sorted everything out quickly and efficiently and has been a pleasure to work with.read more
Oakhouse Foods- (Dexter Francis) came to complete our switch over today, Dexter explained things very thoroughly to us, professional and friendly! The staff in the office are happy and confident with using the new software! very efficient.read more
Had the engineer installing our phones today, was very polite and professional and loads of patience, can't rate him highly enough. All very pleased with the service. From Carol at Domestic Sprinklers South Wales Ltdread more
Harrison and Kieren were very professional, friendly and also very thorough they had a lot of time for us, explained things very clearly which we found to be more than helpful. Quick and efficient, we are more than happy with the service provided. Highly recommend!read more
Upgraded phone system cabled, installed and staff trained within 2 days, across 2 sites. Very happy with the overall process and particularly the service received from engineer Mark Disley. A top job all round, nothing to much trouble and we wouldn't hesitate in recommending to anyone. Thanks again.read more
Just had Mark Disley attend my office and install our new phone systems for Ripple.The system at first glance appears to be superb and Mark has been brilliant.He has installed everything where we needed it, he was tidy, removed all the rubbish.Mark showed my staff the new system and gave them a training session on how to use it.Thanks Mark for everything you did today.read more
David Perry came to install our new HIHi phone sets today. He was very polite and explained all the process. He worked smoothly and kept everything tidy. Didn't bother us at all being a busy Monday, worked round our busy time.Many ThanksSigma Foam Ltdread more
Had Harrison in today to install our new HiHi phone system, very clean and tidy job which is nice to see as very rare nowadays by contractors. Very friendly and polite. Would highly recommend.read more
Mark & Harrison installed out new HiHi phone kit today - all went very smoothly and very helpful and polite. Completed on schedule and very tidy (always of note for a contractor!) Will be good to see them back for the full commissioning and as such a good job I sadly suspect we won't see them again!read more
We had Harrison round yesterday to connect up our new router. This is the second time Harrison has been to Franco's to do some work for us. He's been super helpful, always been at the end of the phone to answer any queries we had. Hope to have him round for our final stage.Thanks Abdul!read more
Harrison came along to install our HIHI system. Very very impressed with the way he installed our equipment and set all our computers to be able to network which we couldn't do previously. Can only say thankyou very much Harrison. Very much appreciated.read more
Thank you to Ripple Comms for sending us Rich Smith to install our new phone system which we are very much enjoying , The installation was straight forward and disruption was kept to an minimum.After the installation Rich gave us step by step instructions on how to get the best from the system .We experienced a few glitches with the system that he swiftly remedied . Thanks Rich I wouldn’t hesitate to recommend Ripple to my business associates Susan BaileyDirectorFor and on behalf of Cotter & Co (Npton) Ltdread more
A telephone call may be the first experience your customer has with your business, so make a great impression with a professional, personalised on-hold marketing package.
We’ve designed our packages to allow you to customise and update your messages on a regular basis. This provides you with the capability to advertise your products and services that you offer, as well as general information to callers who have been placed on hold.
How can on-hold marketing help my business?
On hold marketing refers to the opportunity presented whenever you place someone on hold. Whether it’s when being transferred through to someone else, or simply waiting for the correct person to become available, being on hold presents a marketing window of opportunity.
A recent survey showed that over 30% of people that are placed on hold hang up and don’t call back, which is why on hold marketing can be a great tool to keep callers engaged and on the phone.
of advertising budgets are spent generating incoming calls. Don’t loose those precious sales leads instead create an engaging on-hold caller experience.
Package One from
Choice of on-hold music
Voice message up to 500 characters
Options of how many times you change the message over 12 months